Challenges of regulating utilities in Ghana: A case study of the Ghana water company limited (GWCL)
This study examines the challenges of regulating utilities in Ghana. A survey of 35 households from the study area, coupled with information from officials from the GWCL and PURC have revealed that illegal connections and continuous unplanned developments have resulted in scarcity of water in the study area. The study further indicated that the poor enforcement of laws and contract biases on the part of Government and lack of political democracy and well-functioning political institutions increased the uncertainty of future regulators. Government involvement in regulation and service delivery is not much seen since it has not contributed significantly to infrastructural development in the last ten years. The government has however, been positive in the provision of funds for capital projects. Protracted water crisis in the study areas was found to have led to very high prices of water from the local vendors; putting more socioeconomic burden on the people.