The rapid growth of the gig economy has
substantially reshaped traditional employment structures, employer–employee relationships.
While platform-based work offers flexibility and income opportunities, it has
also deepened employment insecurity and psychosocial stress. Gig workers often
face irregular earnings, a lack of job stability, algorithmic control, and
limited access to social protection. These conditions can adversely affect
mental health, leading to heightened stress, anxiety, emotional fatigue, and
reduced life satisfaction.
This paper explores the psychosocial challenges
experienced by Gig workers and presents practical, evidence-based interventions
to strengthen their mental well-being. At the individual level, promoting
mental health awareness, stress management techniques, coping skills, and basic
financial literacy can enhance resilience and psychological stability. At the platform
level, digital companies should adopt transparent payment systems, fair task
allocation mechanisms, grievance redressal processes, and accessible
psychological support services to reduce uncertainty and perceived injustice.
From a policy perspective, formal recognition of Gig
workers within labour frameworks such as provisions under the Code on Social
Security—is crucial. Expanding social security coverage, health insurance, and
inclusion in occupational health programs can significantly reduce vulnerability.
Lessons may also be drawn from international labour standards promoted by the
International Labour Organisation to ensure decent work conditions in emerging
labour markets.
Please enter the email address corresponding to this article submission to download your certificate.

