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VOL. 12, ISSUE 1 (2026)
A study on quality of work life in public sector coal mining industry
Authors
Janagani Goutham
Abstract
Primarily in
labor-intensive industries like coal mining, Quality of Work Life (QWL) is a
crucial factor in determining employee satisfaction, productivity, and
organizational success. Coal mining companies in the public sector labor in
challenging environments with high occupational dangers, stringent regulations,
and socioeconomic obligations. With particular reference to Coal India Limited,
this study investigates the quality of work life among workers in public sector
coal mines. Working conditions, occupational health and safety, pay and
benefits, job security, work-life balance, employee participation, training and
development, and grievance redressal procedures are among the main aspects of
QWL that are the subject of the study. Mine workers, managers, and
administrative personnel were given standardized questionnaires to complete in
order to gather primary data using a descriptive research approach. Government
documents, business reports, and pertinent literature were the sources of
secondary data. The study comes to the conclusion that enhancing quality of
work life through improved safety regulations, employee wellness initiatives,
ongoing skill development, and participative management techniques can boost
morale, lower absenteeism, and boost operational effectiveness.
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Pages:343-345
How to cite this article:
Janagani Goutham "A study on quality of work life in public sector coal mining industry". International Journal of Humanities and Social Science Research, Vol 12, Issue 1, 2026, Pages 343-345
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